In September 2016, the renewed audit of our management system in accordance with DIN ISO 9001:2015 was due. Our Steuerberater (German Certified Tax Advisor), our Rechtsanwälte (German Attorney-at-Law) and our academy have all been re-certified without reservation in all areas of application.
Many of you will be familiar with this: such audits are relatively demanding. But they are worthwhile — they ensure process quality.
Frequently asked questions
Frequently asked questions
What does DIN ISO 9001:2015 certification mean for a tax firm?
DIN ISO 9001:2015 is an internationally recognized standard for quality management systems. Certification confirms that a firm's internal processes are documented, regularly reviewed, and continuously improved. For clients, this means guaranteed process quality in handling their matters.
How does recertification under DIN ISO 9001:2015 work?
During recertification, an external auditor reviews the existing management system for compliance with the standard's requirements. The audit covers processes, documentation, responsibilities and continuous improvement. Only after successful completion is the certificate renewed for another three years.
Which areas of a firm can be certified under ISO 9001?
In principle, all service areas can be certified, including tax advisory, legal advisory, and training or academy divisions. The respective scope is stated in the certificate and defines which activities are covered by the audited quality standards.
What are the benefits of an ISO 9001 certification for clients?
Through ISO 9001 certification, clients gain the assurance that the firm operates according to standardized and traceable procedures. Sources of error are systematically reduced, processes are transparently documented, and responsibilities are clearly defined. This ensures a consistently high level of process quality.
How long is an ISO 9001 certificate valid?
An ISO 9001 certificate is generally valid for three years. During this period, annual surveillance audits are conducted to verify ongoing compliance with the standard. Before the three years expire, a full recertification audit is required.