Our founding partner, pioneer of quality management and Steuerberater (German Certified Tax Advisor) Georg Steffen has been asked to report in DSWR on a pilot project in quality management and on practice analysis with DATEV eG. What is likely to matter most to you is also the conclusion of the article: "At the centre of all our services, however, are the clients. For them, the practice analysis and its implementation safeguard their quality expectations." If you would like to learn more, you will find the article available for download below these lines. Alternatively, you may also contact us directly. Whether you would like to know how we ensure the quality of your services or – should you be a Steuerberater, Rechtsanwalt (German Attorney-at-Law) or Wirtschaftsprüfer (German Statutory Auditor) – how we can help you raise the quality of your services. [wpfilebase tag=file id=30 /]
Frequently asked questions
Frequently asked questions
What is the objective of a practice analysis in quality management?
A practice analysis serves to systematically capture and evaluate the success factors and process quality of a Steuerberater (German Certified Tax Advisor), Rechtsanwalt (German Attorney-at-Law), or Wirtschaftsprüfer (German Statutory Auditor) firm. The aim is to identify weaknesses and derive measures for improving quality. The central focus is on safeguarding the quality standards expected by clients.
What role do clients play in a firm's quality management?
Clients are at the center of all services provided by a firm. The firm analysis and its implementation primarily serve to ensure clients' quality expectations are met on a lasting basis. Quality management is therefore not an end in itself, but a tool for consistent client orientation.
Which professions benefit most from a practice analysis?
Steuerberater (German Certified Tax Advisor), Rechtsanwälte (German Attorneys-at-Law) and Wirtschaftsprüfer (German Statutory Auditors) benefit in particular from a structured practice analysis. These regulated professions face high quality standards and can strengthen their competitiveness through a systematic review of processes and services.
How does a firm analysis differ from a pure success factor analysis?
A firm analysis goes beyond merely evaluating success factors and also includes the practical implementation of the insights gained. It combines diagnostic analysis with concrete measures for safeguarding and enhancing quality in day-to-day firm operations.